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Why Most In-Salon Training Fails (And Why It’s Not Your Fault)

If you’ve ever thought:

  • “Why aren’t they picking this up yet?”

  • “I’ve shown them so many times.”

  • “They just need more experience.”


You’re not alone—and you’re not doing anything wrong.



Most in-salon training doesn’t fail because apprentices lack passion, or because educators aren’t committed. It fails because the system was never designed to succeed in the first place.


Let’s unpack why.


The Myth That “Experience Alone” Is Enough

For decades, the hair industry has relied on one core belief:


If apprentices spend enough time in the salon, they’ll eventually get it.


Experience does matter—but experience without structure is just repetition. And repetition without feedback or progression doesn’t equal mastery.


Think about it:

  • Watching senior stylists work doesn’t automatically teach why decisions are made.

  • Doing the same tasks every day doesn’t build confidence if expectations aren’t clear.

  • Time served doesn’t guarantee skill gained.


Experience only becomes education when it’s intentional.


Why Salons Rely on Reactive Training

Most salons don’t choose reactive training—it happens by default.


Reactive training looks like:

  • Teaching only when mistakes happen

  • Explaining techniques mid-service under pressure

  • Answering the same questions repeatedly

  • Adjusting expectations based on who’s working that day


Why does this happen?

Because salons are busy.Because clients come first.Because educators are also stylists.Because no one was ever taught how to train.


Without a framework, training becomes something you squeeze in—rather than something that builds forward.


The Real Cost of Poor Structure

When training lacks structure, the impact goes far beyond skill development.

You’ll see:

  • Slow learners – not because they’re incapable, but because they don’t know what “good” looks like yet

  • Frustration – for both educators and apprentices

  • Inconsistent standards – different answers depending on who’s asked

  • Lost staff – apprentices who feel behind, overwhelmed, or “not cut out for it”


And the most expensive cost?

👉 Time.Time spent re-teaching.Time spent fixing mistakes.Time spent replacing staff who never felt supported enough to stay.


Reframing the Problem: It’s Not Passion—It’s Systems

Here’s the truth most salon owners need to hear:

Your apprentices aren’t unmotivated.Your educators aren’t failing.Your salon culture isn’t broken.


The issue is systems.

When expectations are clear, progression is visible, and learning is structured:

  • Apprentices gain confidence faster

  • Educators spend less emotional energy explaining

  • Standards stay consistent

  • Retention improves naturally


Training shouldn’t rely on memory, mood, or who’s available that day. It should live outside the individual—and inside a system everyone can follow.


What Actually Works Instead

Effective in-salon training is:

  • Proactive, not reactive

  • Documented, not assumed

  • Repeatable, not personality-dependent

  • Built to support real salon flow, not fight it


When you stop blaming people and start strengthening systems, everything changes.


If your in-salon training feels exhausting, inconsistent, or like you’re constantly starting over—it’s not because you care too little.


It’s because you’ve been trying to grow people without a map.

And once you have one, training stops feeling like a burden—and starts becoming the asset it was always meant to be.


Join the waitlist for The In Salon Training Programme launching in March 26.

 
 
 

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